help desk

SAFE’s service organization is highly trained on SAFE equipment and able to meet customer needs for an optimal operation and maintenance of CNG stations located worldwide.
Key services provided by SAFE are as following:

  • CNG station installation and startup
  • Maintenance training courses
  • Spare parts supply
  • Help Desk
  • System Upgrades
  • Remote Monitoring & Diagnostics

A geographically distributed network of service points allows quick response time to any service inquiry worldwide.
Remote diagnostic tools ensure effective troubleshooting of equipment operation and upgrade operational software in accordance to customer needs dependent on changing market environments.

Remote Diagnostic tools are used for troubleshooting, system monitoring and software upgrade.

Web based tools for call center, help desk and service management.

Graphical spare parts management and automated order processing.